Privacy Policy

DHI Investigation Services Private Limited has created this privacy policy in order to describe how we collect, use, maintain, share and protect your personal information when you use our website, www.dhiverification.com (hereinafter “Website” or “Site”) in connection with our employment screening services, security risk management services, investigations, protective security, response services and intelligence services. This privacy policy applies solely to information collected when you visit our Website, except where stated otherwise.

This policy will describe the following:

• What information we collect;
• How information is used;
• With whom it is shared;
• How information can be corrected;
• How it is secured; and,
• Who to contact with concerns or questions about our privacy practices.

Changes to this Policy

This policy may be subject to updates. Any future material changes or additions to the processing of personal information as described in this policy will be communicated to you through an appropriate channel. For example, we may place a prominent notice on our Website or email you to let you know of an updated policy.

Information Collection on our Website

DHI strives to limit its collection of personal information to that necessary for the offering and administration of our services. Our Site collects the following types of information when you visit:

• Personally identifying information; and,
• Non-personally identifiable information

Personally Identifiable Information

Personally identifying information (PII or “personal data”) is any information that can identify you, such as your name, address, and IP address. It does not include anonymized, aggregate or statistical information. Based on your relationship with us, you may be asked to provide certain PII as described below. If certain information is requested but not mandatory, DHI will identify which information is required.

• Online Questions or Requests (which may be collected through our Site or offline). When you are requesting materials or information from DHI, we may collect your name, job title, address, email address, phone number, IP address, company name, country/state of residence, photocopy of your ID and other PII, as well as professional interests and the reasons why you are requesting the DHI services or products.
• Job Applicants. When you apply for employment with DHI we will collect your name, email address, country of residence, physical address, cell phone number and any information you include in your resume which you upload through the Site
• Employment Screening Client Login When you use the client log-in portal for background checks, you will be sent to our vendors’ system and webpage where they will collect login information such as account, username and/or password in order to access your account and perform the requested services.
• Background Screening Services (which may be collected through our Site or offline). When your employer or landlord requests a background check, DHI may collect your PII both online and offline to process the request.
• Billing Information (which may be collected through our Site or offline). If you purchase our services you may need to provide DHI with payment and billing information, such as your credit card details and billing address.

Non-personally Identifiable Information

When you visit our Website, we may collect and store general Internet data, such as your domain name, browser type, device, date and time of access, which of our web pages you visited, the referring Uniform Resource Locator (URL) and how long you spend on each page. This information may be collected to assist us in making improvements to our Website and to administer our Website. We do not link this information to any PII. DHI may employ third party companies and individuals to facilitate these services (e.g., maintenance, analysis, audit, development). These third parties have limited access to your information and only to perform these services or tasks on our behalf

Information Use

Personally identifying information collected through our Site may be used to:

• To respond to your inquiries, process requests or otherwise correspond with you regarding employment, supplier affiliations, programs or services;
• Conduct pre-employment background checks, commercial background checks as requested by customers of background check reports such as employers, investors, and landlords;
• Provide you with marketing information about DHI’s services and products;
• Process billing, invoice and payment functions when you request DHI services; and,
• Analyze and improve DHI’s services.

Cookies

Cookies are small text files that a website can send to a user’s browser for storage on the hard drive. Cookies can make use of the Internet easier by saving and administering status, preferences, and other user information. In other words, a cookie allows a website to “remember” a user’s actions or preferences over time. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies used by the Site do not contain your personally identifying information. DHI may use cookies to route users through the Site, customize users’ experiences on the Site, to help us send you information about our services, and to improve the Site. When you access the Site, certain non-PII is automatically logged. This information may include your operating system, screen settings, Web browser software, and referring website, if any. It is used for system improvement and administration, security, statistical analysis purposes, and other internal business purposes. The Site may use service providers for analytics purposes. These providers collect information about you anonymously and report website trends without identifying individual visitors. These service providers use their own cookies to track visitor interactions. Website owners can view a variety of reports containing aggregate information about how visitors interact with their website so they can improve their website. DHI does not control third-party cookies and their use may be governed by the privacy policies of the service providers employing these cookies.

Most browsers are set to accept cookies but users can change the setting to block cookies or otherwise choose how cookies are handled. Although disabling cookies will not interfere with your ability to access the Site, users will need to accept cookies to use certain services on the Site

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features of our Site will not work as intended. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

• Mozilla Firefox®
• Microsoft® Internet Explorer
• Google Chrome™
• Safari®

Third-Party Links and Websites

This policy applies to DHI’s Website. However, you are able to access third-party sites through our Site by, for example, clicking on hyperlinks to those third-party sites from within our Site. We are not responsible for the content or privacy practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies. Third party links on our Site are provided for your convenience and to provide further information or serve as a resource. They do not signify that we endorse the website(s). DHI exercises no control whatsoever over such other websites and web-based resources and is not responsible or liable for the availability thereof or the content, advertising, products or other materials thereon. DHI shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any user in connection therewith. Your access and use of linked websites, including information, material, products and services therein, is solely at your own risk.

DHI also may offer via the Website third party services, such as social media login, social media sharing and social media commenting. Any information which is collected by DHI when you access a third party service is processed under this privacy policy. Information collected by third party service providers themselves will be governed by their own privacy policy.

Information Sharing and Disclosure

DHI may disclose information we collect through this Site:

• To complete a transaction that you request through our Site;
• To complete a transaction requested by a third party for background screening purposes;
• To government agencies or DHI’s suppliers or vendors in order to conduct background investigations as requested by your employer or landlord;
• When required by law or other legal process, when pertinent to judicial or governmental investigations or proceedings;
• When necessary to investigate, take action or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety; and,

Data Retention

DHI retains personal information as needed to provide you services or product information, respond to inquiries, consider your employment application, partner with you, or as required by contractual, statutory or other legal obligations.

Security and Confidentiality

DHI strives to protect personal information that we collect, maintain and disclose through the use of appropriate and reasonable administrative, physical and technical safeguards.

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Point of Contact

If you have any questions or comments about DHI privacy policy or our privacy practices, please contact us at:

DHI Investigation Services Pvt. Ltd.
#155, 2nd Floor, Ambara Arcade, Above Royal Enfield Showroom,
9th Cross, Bhadrappa Layout, Hebbal Ring Road,
Bangalore, Karnataka, India,
PIN – 560094

By Email contact: gopalkrishna@dhiverification.com